Política de privacidade

Last updated: September 17, 2026

🎄 Privacy Policy

Your trust is the best gift we can receive. This Privacy Policy explains how our store ("we", "us", "our") collects, uses and protects your personal information when you visit our website or shop for Christmas with us. Our store is powered by Shopify.

Information we collect

  • Order information: name, email, phone, billing and shipping address and order details.
  • Gift recipients: if you ship a gift to someone else, we collect the recipient's name and address only to deliver the order.
  • Personalization: names, text or photos you submit for personalized ornaments and gifts.
  • Payment: processed securely by third-party payment providers - we never store your full card number.
  • Browsing data: IP address, device, pages visited and cookies.
  • Messages: information you send to our support team.

How we use your information

  • To process, ship and deliver your Christmas orders and send tracking updates
  • To create the personalized items you order
  • To answer your questions and handle returns
  • To prevent fraud and keep our store secure
  • With your consent where required, to send holiday offers and new collection announcements - you can unsubscribe anytime
  • To comply with legal obligations

Sharing your information

We share information only as needed to run our store: with Shopify and payment providers, with our suppliers and shipping carriers to fulfill and deliver your order, with analytics and advertising partners where permitted, and with authorities when required by law. We never sell your personal information.

Cookies

Cookies keep your cart saved, help us understand how our store is used and, where permitted, show you relevant holiday offers. You can manage cookies in your browser settings.

International transfers

Because we ship worldwide and work with partners in different countries (including Brazil, China and the United States), your data may be processed outside your country with appropriate safeguards.

Retention

We keep your information only as long as needed to fulfill orders, provide support and meet legal and tax requirements.

Your rights

Depending on where you live (GDPR, UK GDPR, CCPA/CPRA, LGPD and others), you may access, correct, delete or export your data, object to processing and withdraw marketing consent. Contact us through our Contact page to make a request.

Children

Our store is not directed to children under 16, and we do not knowingly collect their data.

Changes

We may update this policy; the latest version will always be available on this page.

Questions about your privacy? Write to us through our Contact page. 🎁